Terms and Conditions olx69 — Platform Terms of Use You Should Know

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the website, mobile application, and all services offered by olx69 (collectively referred to as the "Platform"). These Terms should be read together with the olx69 Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

By accessing the olx69 Platform — whether via web browser or mobile app — you confirm that you have read and understood these Terms, agree to be fully bound by them, and have the legal capacity to enter into a binding agreement.

If you do not agree with any part of these Terms, please stop using the Platform immediately and contact our support team to close your account.

02 Member Eligibility

To register and use the olx69 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of account registration.
• Not prohibited by local or international law from participating in online gambling activities.
• Not currently on any self-exclusion list from any gambling platform.
• Acting on your own behalf and not as an agent or representative of any third party.
• The funds you use for play are legitimately yours and are not proceeds of any illegal activity.
• Has never had an account previously closed by olx69 due to a terms violation.

Olx69 reserves the right to request proof of eligibility at any time. Age and identity verification is carried out through the KYC (Know Your Customer) process during registration and may be requested again at any point thereafter. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

03 Account Registration and Management

Each individual is only permitted to register and maintain one (1) active account on olx69 at any one time. Holding multiple accounts, whether using the same or different information, is a serious violation of these Terms.

During the registration process, you agree to:

• Providing accurate, truthful, and up-to-date personal information.
• Update your account information whenever any changes occur.
• Choosing a strong password and keeping it secure.
• Do not share your login credentials with any other party.
• Notifying olx69 immediately if you suspect unauthorised access to your account.

Olx69 will not be held liable for any losses arising from the use of your account by a third party, with or without your knowledge, if you have failed to take reasonable security measures to protect your login credentials.

Email verification is mandatory before any deposit or withdrawal can be made. A complete KYC process — including submission of valid identification documents — must be completed before certain transaction limits are permitted.

04 Deposits & Payment Methods

Olx69 accepts deposits via a range of payment methods supported in Malaysia, including DuitNow, FPX (internet banking), Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Important points regarding deposits:

• The minimum deposit amount is RM10 for most payment methods.
• Deposits must be made from a bank account or e-wallet registered in your own name.
• Third-party funds are not accepted and may result in winnings being withheld pending investigation.
• Olx69 does not charge any processing fees for deposits; however, your financial institution may impose its own fees.
• Successful deposits will be credited to your account balance within seconds to 5 minutes, depending on the payment method used.

05 Withdrawal of Winnings

Olx69 is committed to processing withdrawals quickly and efficiently. Withdrawals are typically processed within 3–10 minutes for supported payment methods, subject to compliance checks that may be required for larger amounts.

Withdrawal terms and procedures:

• The minimum withdrawal amount is RM30.
• Withdrawals must be made to a bank account or e-wallet that is registered under your own name — the recipient name must match the name of the olx69 account holder.
• Full KYC verification is mandatory before your first withdrawal can be processed.
• Olx69 reserves the right to request additional documentation for withdrawals exceeding a certain amount as part of AML (Anti-Money Laundering) compliance measures.
• Withdrawals that cannot be processed due to incorrect information will be returned to the account balance after the standard processing period.
• Olx69 is not responsible for any delays caused by the recipient's financial institution.

Daily withdrawal limits vary based on account status and VIP tier. Standard members have a default daily withdrawal limit, while VIP members enjoy higher limits depending on their tier.

06 Bonuses, Promotions & Rollover Requirements

Olx69 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions stated at the time of the offer. The general terms applicable to all bonuses are as follows:

• All bonuses are subject to rollover requirements that must be met before the associated winnings can be withdrawn.
• Bonuses may only be claimed once per offer unless otherwise stated.
• Olx69 reserves the right to void bonuses if there are any signs of abuse or attempts to exploit bonus terms.
• Using multiple accounts to claim the same bonus will result in cancellation of all bonuses and closure of the accounts involved.
• Olx69 reserves the right to modify, suspend, or withdraw any bonus or promotion without prior notice.
• In the event of any dispute or misunderstanding regarding bonus terms, olx69's decision is final.

07 Game Rules and Results

All games on the olx69 platform use a verified RNG (Random Number Generator) system that has been audited by a recognized independent body. This ensures every game result is entirely random and cannot be influenced by any party.

• Game results displayed on the olx69 platform are final and binding.
• In the event of a technical disruption during gameplay, olx69 reserves the right to void the affected round and return the bet amount to the player's account balance.
• Olx69 is not responsible for any losses arising from internet connection disruptions on the user's end.
• Confirmed bets cannot be cancelled except in situations involving a verified technical failure acknowledged by olx69.
• The RTP (Return to Player) value for each game is a long-term estimate and does not guarantee results in any individual playing session.

08 Prohibited User Conduct

Users are strictly prohibited from doing the following while using the olx69 platform:

• Using automated software, bots, scripts, or any unauthorized methods to access or use the platform.
• Engaging in any form of fraud, including the use of stolen credit cards or fraudulent payment details.
• Colluding with other players to manipulate game outcomes or exploit system vulnerabilities.
• Using the platform for money laundering or financing illegal activities.
• Impersonating an olx69 employee or official platform representative.
• Distributing unlawful, threatening, or offensive content through the platform.
• Attempting to access another user's account or olx69's internal systems without authorisation.

Violation of any of the above prohibitions will result in appropriate action, including immediate account closure, forfeiture of balance and winnings, and legal action where necessary.

09 Account Closure and Suspension

By the user: You may close your olx69 account at any time by contacting our customer support team. Prior to closure, all eligible real-money balances will be processed for withdrawal in accordance with standard procedures, subject to fulfilment of any applicable rollover requirements.

By olx69: Our platform reserves the right to suspend or close any account without prior notice if:

• There is reasonable suspicion of a violation of these terms.
• The user provided false information during registration or KYC.
• The account shows suspicious transaction patterns associated with money laundering.
• Request received from the relevant authorities.
• The user is found to hold multiple active accounts.

In the event of closure due to a violation, olx69 reserves the right to withhold any balance or winnings in the account pending completion of an investigation.

10 olx69 Liability Limits

To the extent permitted by applicable law, olx69 shall not be liable for:

• Any financial losses incurred as a result of gambling activities on the platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure issues, power outages, or natural disasters.
• Indirect, incidental, or consequential damages arising from use of the platform.
• Delays in transaction processing caused by third-party financial institutions.
• Unauthorised access to your account arising from your own failure to protect your login credentials.

Olx69 provides the platform on an "as-is" basis and makes no express or implied warranties regarding the platform's fitness for any particular purpose.

11 Privacy and Data Protection

Olx69 takes the protection of your personal data seriously. The collection, use, and storage of your personal data is governed by our Privacy Policy, which forms part of this agreement.

In summary, we collect and use your data for the following purposes:

• Identity verification and KYC compliance.
• Processing of financial transactions.
• Platform service improvements.
• Account and promotional communications (with your consent).
• Compliance with legal and regulatory requirements.

All data is stored with encryption and will not be sold or shared with third parties for marketing purposes without your consent. For more details, please refer to olx69 Privacy Policy.

12 Amendment of Terms and Conditions

Olx69 reserves the right to amend, update, or replace any part of these Terms at any time at our sole discretion. Significant changes will be communicated to users via:

• Notification email sent to your registered email address.
• In-app or website notifications upon login.
• Update of the "Last Updated" date at the top of this page.

Term changes will take effect seven (7) days after notification has been sent, unless the change is required immediately for legal or security reasons. Continued use of the platform after the effective date constitutes acceptance of the amended Terms.

If you do not agree with the changes made, you must stop using the platform and close your account before the effective date of those changes.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of olx69's services, please contact our team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly from the olx69 platform
• Response Time: Most enquiries are answered within 2–4 hours

Our support team operates 24 hours a day, 7 days a week and is available to assist you in both English and Bahasa Melayu. For formal complaints, please include your account number and full details of the issue to help us resolve it faster.